Service

English
Service

 

For Marzocchi Pompe, the customer is the absolute judge of the company's activities and capabilities.

Customer service is a focal point in the Marzocchi Pompe strategy and it is based on product quality, timeliness and reliability of deliveries, speed of response to queries from the Customer whether related to quotes or to project development.

Specific internal indicators to measure such performances are discussed and evaluated in all meetings with employees and all management reviews, and then guiding the most appropriate corrective actions.